Heating and air conditioning
Your HVAC company can't miss calls. Clara answers every one.
When the AC dies in August or the furnace quits in a freeze, the customer calls the first company that picks up. Clara answers every call in English, Spanish or Portuguese, asks what is wrong, books the technician visit and alerts you right away.
Short answer
AquiVoz puts an AI receptionist, Clara, on your HVAC company's phone 24 hours a day, in English, Spanish or Portuguese. She books the technician visit on your calendar, confirms the address and alerts you on your phone. The annual plan is $999 a year ($83.25 a month) with 1,000 minutes every month; the monthly plan is $299 a month.
Updated November 1, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
Why a missed call costs more in HVAC
An AC or heating failure rarely waits. If a customer calls and nobody answers, they usually don't leave a message. They dial the next name they see on Google. In HVAC, the emergency calls hurt most, and they tend to come at night, on weekends and on holidays.
You can't pick up all the time either. You are in an attic at 120 degrees, your hands are greasy, you are in a mechanical room or driving between two homes. The phone rings and you can't reach it. Clara answers in those moments so the call doesn't go to a competitor.
Spanish-speaking customers in Texas
Many of your customers in Texas prefer to talk in Spanish, and many more are glad when someone answers in their language from the first word. Clara opens in English, asks which language the caller prefers and continues in that language. She also speaks Portuguese.
You don't have to hire a bilingual person for the busy hours, and the customer doesn't have to repeat the problem twice. Everything reaches your phone in your language, with a summary of the call.
How a call goes with Clara
Clara answers
She greets the caller with your company name and asks how she can help.
She asks what is wrong
She wants to know if the AC or the heat is out, whether there is noise, smell or water coming from the unit, what type of system it is (furnace, heat pump, central AC or mini-split) and roughly how old it is.
She checks safety
If there is a gas smell or the carbon monoxide alarm sounds, Clara tells the caller to leave the home and call 911 or the gas company from outside. If a baby, an elderly person or someone sick has no heat in freezing weather, she flags the call as urgent.
She books the visit
She checks your calendar, offers the first free slot, reads back the date and address and asks for confirmation. If you set a trip fee, Clara says so, but she never states amounts.
She alerts you
You get the summary in your language, and if it is urgent she can transfer the call to you right away.
What you get as the owner
Customer summary in your language
Name, verified address, what is wrong with the equipment, system type and approximate age, translated into the language you choose.
Visit on your calendar
The appointment is blocked with date, time and address. Nothing gets double-booked or forgotten.
SMS confirmation from your phone
With one tap you send the confirmation from your own number, and only when the customer has given consent.
Alert or transfer
Urgent calls reach you instantly and you can take the call yourself.
Busy seasons for HVAC in Texas
Texas homes depend on air conditioning through a long hot season, and on heating when a cold front arrives. Winter storms can also cause heating emergencies: in February 2021, Winter Storm Uri brought days of freezing temperatures and power outages across the state. When that happens, calls multiply within hours.
If you set it up that way, Clara does not quote prices on the phone, and she does not diagnose or give repair steps beyond turning the system off at the thermostat.
Stop sending "no heat" calls to the next HVAC company
What Clara does in an emergency
Texas cities
Phone scripts and guides
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
How much does an AI answering service for HVAC cost?+
The annual plan is $999 a year, or $83.25 a month, and includes 1,000 minutes every month. The monthly plan is $299 a month with the same 1,000 minutes. Both have no contract and you can cancel anytime.
Does Clara answer emergency calls at night and on weekends?+
Yes, Clara answers 24 hours a day, including weekends and holidays. If there is an emergency, such as a gas smell or a vulnerable person without heat, she flags it as urgent and can transfer it to your phone.
Can she speak Spanish to my customers?+
Yes. Clara opens in English, asks which language the caller prefers and continues in Spanish, English or Portuguese.
Can I keep my current phone number?+
Yes. You can forward your number to Clara or get a new local number. With call forwarding, Clara only answers when you can't.
Does Clara quote prices or diagnose the problem?+
No. If you set it up that way, Clara does not quote prices on the phone and does not diagnose equipment. She collects the details, books the technician visit and leaves you the summary.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month