AI Receptionist for Roofing Companies in Ontario, California

Why answering in the caller's language matters here

In Ontario, 46.5% of residents speak Spanish at home, and 18.5% of all residents speak Spanish with limited English. If a caller hears only an English greeting and no one picks up, they often call the next roofer on the list. Clara opens in English, asks which language the caller prefers, and keeps going in that language, so a language barrier does not cost you the job.

A normal day with Clara

It is 11 at night. A homeowner in Ontario, near Holt Boulevard, calls because water is dripping from the bedroom ceiling. Her husband is sick and she does not know who to call. Clara answers in Spanish, confirms her name and address, and asks if the water is landing on the bed or near a light fixture. Because it is an active leak, Clara notifies you by phone right away and can transfer the call to your cell. If you prefer, Clara books the inspection for the next morning, checks open slots, and reads back the date and address for her to confirm. You stay home in Chino or Eastvale and do not have to answer every call.

What Clara does for your company

How many people speak Spanish in Ontario?

According to the Census, 78,555 people aged 5 and older speak Spanish at home in Ontario (46.5%). And 18.5% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 68.6% of residents are Hispanic or Latino.

When hail hits San Bernardino County

Since 2015, NOAA logged 16 hail reports in San Bernardino County on 14 different days; the largest stone was 1.75 inches. 2 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 65 thunderstorm wind reports.

San Bernardino County has few hail reports since 2015, so in Ontario calls usually come from leaks, old roofs and windstorms.

Homes in the city

• Median home value: $607,600
• Owner-occupied homes: 58%
• Median year built: 1980
• Households: 53,770

The median home was built in 1980, so many roofs are overdue for inspection, and 58% of homes are owner-occupied, which means owners calling to decide.