Richardson, TX
AI receptionist for heating and air conditioning companies in Richardson, Texas
Richardson has 118,542 residents and 50.7% of homes are owner-occupied, so most calls come from homeowners who need a fast answer. Every call you miss while a tech is on a job is a homeowner who may dial the next company on the list.
Short answer
Yes, AquiVoz offers an AI receptionist named Clara for heating and air conditioning companies in Richardson, Texas. Clara answers your phone 24/7 in English, Spanish or Portuguese, books the technician visit into your calendar, and notifies you by phone right away. Urgent calls, such as no heat in freezing weather with a vulnerable person at home, are flagged and can be transferred to you.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
118,542
residents
18.3%
of residents are Hispanic
13.0%
speak Spanish at home
1986
median year homes were built
Why answering in the caller's language matters in Richardson
About 18.3% of Richardson's population is Hispanic, and 14,507 people speak Spanish at home. Most of your callers will speak English, but a homeowner who speaks Spanish and hears only voicemail often does not leave a second message. Clara opens in English, asks which language the caller prefers, and continues in English, Spanish or Portuguese. The caller explains the problem in their own words: the unit is not cooling, the furnace is making a noise, or water is leaking from the unit. You get a summary in your language.
A hot June Saturday in Richardson
It is a Saturday in June, the afternoon is over 100 degrees, and a homeowner near Campbell Road calls because her central AC is 15 years old and no longer cools the house well. She wants to know whether replacing it makes sense. Clara takes her name, verifies the address, asks about the system type and roughly its age, and asks whether a baby, an elderly person or someone sick is home. It is not an emergency, so Clara checks your calendar and offers the first open technician slot. Clara never quotes prices on the phone and says whether a trip fee applies as you configured it. You get a call with the summary and the visit already booked. If later that day someone calls from Plano or Garland with no heat, Clara flags it as urgent and can transfer the call to you.
What Clara does for your HVAC company
Answers 24/7
No call goes to voicemail at 7 p.m. or on a Sunday morning.
Books the visit
Checks your open slots and confirms the date and address with the caller.
Flags emergencies
Gas smell or CO alarm: the caller is told to leave the home first. No heat or AC with vulnerable people: urgent.
How many people speak Spanish in Richardson?
According to the Census, 14,507 people aged 5 and older speak Spanish at home in Richardson (13%). And 4.1% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 18.3% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $431,400
- Owner-occupied homes: 50.7%
- Median year built: 1986
- Households: 45,818
With 50.7% owner-occupied homes and a median build year of 1986, many calls will be about older systems that need a check or a replacement quote.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Does it have a local Richardson, Texas phone number?+
Yes. You can forward your current number to Clara or get a local number. Clara answers with your company name either way.
Does it take calls from Plano or Garland?+
Clara takes calls from any area you set as your service area, including Plano and Garland. You decide which cities you serve.
What happens with an emergency at night in Richardson?+
Clara answers 24/7. If there is no heat in freezing weather or no AC with a vulnerable person at home, she flags the call as urgent and can transfer it to you.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month