Insurance adjuster in Spanish: ajustador
English
Adjuster
Spanish
Ajustador
Also called: ajustador de seguros, perito
What it means
An adjuster (Spanish: ajustador) is the person the insurance company sends to inspect the damage, decide whether the policy covers it and calculate what it will pay. On a roof claim, the adjuster climbs the roof or uses a drone, takes photos and writes the estimate.
Types of adjusters
| English | Spanish | Works for |
|---|---|---|
| Staff adjuster | Ajustador de planta | The insurance company, as an employee |
| Independent adjuster | Ajustador independiente | Hired by the insurer, very common after big storms |
| Public adjuster | Ajustador público | The homeowner, for a percentage of the claim |
| Desk adjuster | Ajustador de oficina | The insurer, reviewing photos without visiting |
Tip for roofers
The Texas Department of Insurance advises homeowners to be present when the adjuster comes, and to have their contractor there too. If your customer tells you the inspection date, block it on your calendar.
Phrases to use with the homeowner
| English | Spanish |
|---|---|
| When is the adjuster coming out? | ¿Cuándo viene el ajustador? |
| I'd like to be there when the adjuster inspects the roof. | Me gustaría estar cuando el ajustador revise el techo. |
| The adjuster missed damage on the back side of the roof. | El ajustador no vio el daño en la parte de atrás del techo. |
| Do you have the adjuster's name and phone number? | ¿Tiene el nombre y el teléfono del ajustador? |
Related terms
Frequently asked questions
Does the adjuster work for me or for the insurer?+
Staff and independent adjusters work for the insurance company. A public adjuster works for the homeowner.
Can the roofer be there for the inspection?+
Yes. The Texas Department of Insurance recommends that homeowners have their contractor present.
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