AI receptionist for roofers in Vancouver, Washington

A normal Saturday for a roofer in Vancouver

It is Saturday morning. You are on a job in Minnehaha, about 3 km from Five Corners, and your crew has half the roof torn off. Your phone rings, but you cannot pick up. After a windy night, a homeowner in Hazel Dell calls because water is coming through her kitchen ceiling. If nobody answers, she calls the next roofer in the search results. With Clara, the call is answered on the first ring. Clara asks for her name, the address and whether the leak is active. If it is urgent, the call can be transferred to you. If not, Clara offers the free inspection and puts it on your calendar for Monday. You finish today's job and keep the customer.

What the age of Vancouver homes means for these calls

Many homes in Vancouver were built decades ago, and older roofs lead to more calls about leaks and wind damage after heavy rain. Many residents own their homes, so the people calling often want an inspection before they decide. Clara asks the basic questions on every call, saves a summary and gives it to you in your language. When the next call comes in, you already know what it is about.

How a call goes with Clara, from ring to booked visit

How many people speak Spanish in Vancouver?

According to the Census, 18,531 people aged 5 and older speak Spanish at home in Vancouver (10%). And 3.8% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 16.8% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $462,400
• Owner-occupied homes: 50.8%
• Median year built: 1988
• Households: 81,504

With a median home value near 462,000 dollars and about half of homes owner-occupied, many callers are owners who want the roof checked before they commit.