AI receptionist for roofing companies in Pueblo, Colorado

Why answering in the caller's language matters in Pueblo

About 48.3% of Pueblo residents are Hispanic, and 9.9% speak Spanish at home. Many callers want to talk in Spanish from the first word. If the call goes to an English-only voicemail, many hang up and call the next roofer. Clara opens in English, asks which language the caller prefers, and continues in that language.

A normal day with Clara

Picture a Monday after a storm. You are out in the north side of Pueblo checking a roof, and between 8 and 11 in the morning, 15 calls come in: a homeowner with a leak over the living room, a man with a flat roof near Pueblo West, and two people who only want to know when they can get an inspection. Clara answers every one, takes the name and address, checks the address against the US Census address service, finds open slots in your calendar and books the inspection. You get a phone alert with a summary of each call. If someone has an active leak, Clara can transfer that call to you right away. You come down the ladder with a full calendar and no missed calls.

What Clara does for your company

How many people speak Spanish in Pueblo?

According to the Census, 10,405 people aged 5 and older speak Spanish at home in Pueblo (9.9%). And 2.9% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 48.3% of residents are Hispanic or Latino.

When hail hits Pueblo County

Since 2015, NOAA logged 166 hail reports in Pueblo County on 57 different days; the largest stone was 3 inches. 35 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 53 thunderstorm wind reports.

Pueblo County has 166 hail reports since 2015, with the largest hail at 3 inches and most activity in May, so hail does cause real roof damage here.

Homes in the city

• Median home value: $247,200
• Owner-occupied homes: 61.4%
• Median year built: 1965
• Households: 46,414

The median home value is $247,200, 61.4% of homes are owner-occupied, and the median home was built around 1965, so many of your calls will be about leaks and aging roofs, not only storms.