An AI receptionist for roofers in Provo, Utah

What a missed call costs a small roofer in Provo

If you let a call ring while you drive or stand on a roof, the homeowner often calls the next company on the list. In a city like Provo, where owners compare quotes fast, one missed call is usually a job that goes to someone else. The loss keeps growing, because a homeowner who waited on hold tells neighbors who answered first.

A normal day with Clara

It is 6:45 in the morning and your crew is driving to a house in Orem. Clara answers a call from a Provo homeowner whose ceiling is stained after last night's rain. She asks for the name, checks the address, looks at your calendar and books a free inspection for Thursday afternoon. The homeowner confirms, Clara reads back the date and address, and your phone gets the alert. Later, a man from Springville calls because his insurance adjuster visits Friday and he wants a roofer to look first. Clara logs the call, offers a slot and leaves a summary for you. Another caller who already phoned two roofers leaves a number and a short note in the same system, so you can see it when you finish the job.

What you get after every call

• A call summary, written in your language, saved as a lead in the built-in CRM.
• An immediate alert on your phone so you know who called and why.
• The appointment already on your calendar, with date, time and address confirmed.
• A one-tap SMS confirmation from your own phone, only when the customer agrees.

How many people speak Spanish in Provo?

According to the Census, 19,921 people aged 5 and older speak Spanish at home in Provo (18.4%). And 5.9% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 19.2% of residents are Hispanic or Latino.

When hail hits Utah County

Since 2015, NOAA logged 10 hail reports in Utah County on 6 different days; the largest stone was 1.75 inches. 1 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 78 thunderstorm wind reports.

Utah County has 10 hail reports since 2015, so hail is rarer here than in some other markets. Leaks and older roofs are what usually drive the calls.

Homes in the city

• Median home value: $467,200
• Owner-occupied homes: 39.4%
• Median year built: 1983
• Households: 34,022

With a median build year of 1983 and about 39% of homes owner-occupied, many callers will be owners checking a roof before a sale or before filing an insurance claim.