AI receptionist for roofing companies in Orlando, Florida

A normal Saturday in Orlando

It is Saturday morning. You are on a roof in Conway and the phone keeps ringing. A homeowner in Pine Castle calls because after last night's storm she has a leak over the kitchen. You cannot pick up, you are up on another roof. Clara answers, asks which language the caller prefers, takes her name and address, and offers the free inspection. When you come down the ladder, the call summary is already on your phone and the visit is booked for Monday.

Many of your Orlando customers are retired and home all day. They will not leave a message and call back. They call the next company that shows up on a search. With Clara, that call is not lost, even if you are in Azalea Park, in Oak Ridge, or in the middle of an inspection.

What Orlando's homes mean for your calls

Orlando has many owner-occupied homes, and many of them are older. A roof that has been in place for years often hides a weak spot that a windy afternoon or heavy rain will expose. That means calls about leaks, loose shingles and inspections before a sale. Many of these calls come after office hours, and that is where jobs slip away.

Some of your customers speak Spanish at home, others prefer English. Clara opens in English, asks the language, and continues in the caller's language, so no one hangs up because the person who answered did not understand them.

How a call goes with Clara, step by step

How many people speak Spanish in Orlando?

According to the Census, 83,745 people aged 5 and older speak Spanish at home in Orlando (28%). And 12.5% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 35.4% of residents are Hispanic or Latino.

When hail hits Orange County

Since 2015, NOAA logged 47 hail reports in Orange County on 26 different days; the largest stone was 1.75 inches. 6 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 67 thunderstorm wind reports.

Orange County has 47 hail reports since 2015, with the largest hailstone at 1.75 inches, so hail does occur but is not the main driver here; leaks, wind and older roofs are what usually bring calls in.

Homes in the city

• Median home value: $394,100
• Owner-occupied homes: 39.5%
• Median year built: 1992
• Households: 131,179

With a median build year of 1992 and many owner-occupied homes, expect most calls to be repairs and pre-sale inspections rather than full re-roofs.