AI receptionist for roofers in Olathe, Kansas

What a missed call costs a small roofer in Olathe

A small roofing company in Olathe lives on inspections. Every call you miss is a homeowner who is probably getting three quotes, and will hire the first one who picks up. An old leak, a roof from the mid-nineties, or an insurance adjuster asking for a second look does not wait until your afternoon job is done. If the phone rings while you are on a roof in Overland Park or Lenexa, that call is worth more than the work you are doing that day. Clara answers the same way whether you are up top or not.

A normal day with Clara

It is lunchtime on a Tuesday. Your crew is eating in the truck when a woman in Olathe calls. Her garage has a leak after last night's storm. Clara greets her, asks which language she prefers, checks her name and address, looks at your calendar, and offers a free inspection for tomorrow morning. She reads back the date and the address so the customer can confirm. You get an alert on your phone with the summary. After lunch the appointment is already booked, and nobody had to stop eating to answer the phone.

What you get after every call

• A summary of the customer and their problem, in your language.
• The appointment booked on your calendar, with date, time and verified address.
• An immediate alert on your phone, so you know who called without checking voicemail.
• A one-tap SMS confirmation from your own phone, only when the customer agrees.

How many people speak Spanish in Olathe?

According to the Census, 11,663 people aged 5 and older speak Spanish at home in Olathe (8.6%). And 3.3% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 12.6% of residents are Hispanic or Latino.

When hail hits Johnson County

Since 2015, NOAA logged 188 hail reports in Johnson County on 45 different days; the largest stone was 3.5 inches. 38 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 235 thunderstorm wind reports.

Johnson County has had relatively few hail reports since 2015, so most of your calls here will be about leaks, wind damage and old roofs rather than hail.

Homes in the city

• Median home value: $364,700
• Owner-occupied homes: 74.8%
• Median year built: 1994
• Households: 53,072

In Olathe more than 74% of homes are owner-occupied and the median year built is 1994, so many homeowners have roofs that are due for a look.