AI receptionist for roofing companies in Kansas City, Kansas

Why answering in the caller's language matters here

In Kansas City, Kansas, 35.7% of residents are Hispanic, and 39,054 people speak Spanish at home. Many homeowners, especially older ones, want to explain a leak or storm damage in Spanish. If the call starts in English and the caller feels lost, they hang up and try the next roofer. Clara opens in English, asks which language the caller prefers, and continues in Spanish, English or Portuguese without transferring the call to someone else.

A normal day with Clara

On a Saturday morning after a night storm, a homeowner in Kansas City, near Merriam, calls because water is coming through the kitchen ceiling. Clara asks for the caller's name, checks the address and listens to the problem. Because the leak is active, Clara can transfer the call to your phone right away. If the homeowner prefers to wait, Clara checks your open slots, reads back the date and address to confirm, and books the free inspection. You get a summary in your language in the built-in CRM with the name, address and reason for the call, and you can send the SMS confirmation from your own phone.

What Clara does for your roofing company

How many people speak Spanish in Kansas City?

According to the Census, 39,054 people aged 5 and older speak Spanish at home in Kansas City (27.2%). And 12.2% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 35.7% of residents are Hispanic or Latino.

When hail hits Wyandotte County

Since 2015, NOAA logged 43 hail reports in Wyandotte County on 18 different days; the largest stone was 2.5 inches. 14 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 86 thunderstorm wind reports.

Wyandotte County has 43 hail reports since 2015, so hail is not the main reason for calls here; leaks, wind storms and older roofs usually bring in more work.

Homes in the city

• Median home value: $167,400
• Owner-occupied homes: 60.9%
• Median year built: 1961
• Households: 57,016

The median year built is 1961 and 60.9% of homes are owner-occupied, so many calls will come from owners of older houses looking to repair or check their roof.