AI receptionist for roofing companies in Chicago, Illinois

What a missed call costs a small roofer in Chicago

A small roofing company in Chicago lives on calls that arrive at the wrong moment: while the crew is up on a roof, while you are driving between jobs, or after dinner. If nobody picks up, the homeowner calls the next roofer on the list. One missed inspection can mean a full replacement that goes to someone else. The real cost of not answering is the job that never comes in.

A normal day with Clara

It is 6:40 in the morning and your crew has already left for Berwyn. A homeowner in Cicero calls because she saw a leak after last night's rain. Clara answers, asks which language she prefers, takes her name and address, checks your open slots and offers a free inspection for tomorrow afternoon. Later, an insurance adjuster asks for a visit in Oak Park, and Clara books that too. You get a phone alert for each call, with a summary of what was said.

What you get after each call

• A saved lead with the caller's name, address and reason for calling
• A summary translated into your language
• An immediate alert on your phone
• An appointment in your calendar, with date and address read back to confirm

How many people speak Spanish in Chicago?

According to the Census, 607,865 people aged 5 and older speak Spanish at home in Chicago (23.7%). And 10.2% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 29.7% of residents are Hispanic or Latino.

When hail hits Cook County

Since 2015, NOAA logged 184 hail reports in Cook County on 53 different days; the largest stone was 2.75 inches. 18 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 628 thunderstorm wind reports.

Cook County has 184 hail reports since 2015, so hail does happen, but it is not the main driver of calls in Chicago; leaks, older roofs and wind usually bring in more work.

Homes in the city

• Median home value: $334,100
• Owner-occupied homes: 46%
• Median year built: 1953
• Households: 1,160,205

The median build year is 1953 and only 46% of homes are owner-occupied, so many calls will come from aging roofs or owners who need an inspection before selling or talking to their insurer.