AI Receptionist for Roofing Companies in Athens, Georgia

What a missed call costs a small roofer in Athens

If you are on a roof in Athens and the phone rings, you cannot answer. That homeowner with a leak or an old roof calls the next roofer on the list. For a small company, one missed inspection can be a full job that goes to a competitor. The expensive call is not the one you answer. It is the one nobody answers.

A normal day with Clara

It is 6:45 in the morning and your crew is driving to a house near Lumpkin Street. A homeowner calls because she saw a stain on the ceiling after last night's rain. Clara answers, asks which language she prefers, verifies her name and address, and offers the free inspection. Later, a man from Winder says he already called two roofers and wants someone this week. Clara checks your calendar, confirms the date and address, and leaves the summary on your phone. When you come down the ladder, you have two new appointments and you did not stop working.

What you get after every call

• A saved lead with name, address and reason for the call, translated into your language.
• An alert on your phone right away, or a transfer if it is an emergency with an active leak.
• The appointment in your calendar, with the date and address confirmed by the caller.
• A one-tap SMS confirmation sent from your own phone, only with the customer's consent.

How many people speak Spanish in Athens?

According to the Census, 11,325 people aged 5 and older speak Spanish at home in Athens (9.3%). And 3.8% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 11.9% of residents are Hispanic or Latino.

When hail hits Clarke County

Since 2015, NOAA logged 10 hail reports in Clarke County on 4 different days; the largest stone was 2 inches. 2 reports were 1.75 inches or larger (golf ball size), the size that usually damages shingles. There were also 57 thunderstorm wind reports.

Clarke County has had few hail reports since 2015, so big hail storms are rare here; in Athens, roofing calls usually come from leaks, wind damage and old roofs.

Homes in the city

• Median home value: $299,200
• Owner-occupied homes: 40.7%
• Median year built: 1987
• Households: 53,643

The median home in Athens was built around 1987 and only about 4 in 10 homes are owner-occupied, so many calls come from renters or owners who want an inspection before selling.