AI Receptionist for Plumbers in San Bernardino, California

What a missed call costs a small plumbing company

A call you don't answer usually doesn't come back. If you're under a sink or in a trench, you can't pick up, and the customer dials the next number they find. For a small plumbing company in San Bernardino, every missed call is a job that goes to someone else, often the same day, and you never hear about it.

A normal day, and a night that changes everything

It's 11 at night in San Bernardino. A homeowner near Del Rosa sees water coming out under the kitchen sink and calls. You're at home, but already asleep. Clara answers, asks what is happening and where, and helps her close the shut-off valve under the sink. Then she checks your calendar, offers the first open slot the next morning, and confirms the address. You get the summary on your phone before you wake up.

What you get after every call

• A summary of the problem, translated into your language, saved as a lead in the built-in CRM.
• The visit already booked in your calendar, with date, time and address verified.
• An immediate alert on your phone, or a transfer to you if the call is urgent.
• The option to send a one-tap SMS confirmation from your own phone, only with the customer's consent.

How many people speak Spanish in San Bernardino?

According to the Census, 103,771 people aged 5 and older speak Spanish at home in San Bernardino (49.9%). And 17.1% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 70.2% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $422,300
• Owner-occupied homes: 50%
• Median year built: 1973
• Households: 64,199

With a median year built of 1973 and about half of homes owner-occupied, many calls will be about leaks, old pipes or failing water heaters, and most callers will want a visit soon.