AI Receptionist for Plumbers in Reno, Nevada

What a missed call costs a small plumbing company in Reno

If you run a small plumbing company in Reno, every unanswered call is a job that goes to someone else. Many callers do not leave a message. They hang up and dial the next number they find online. With a crew of one or two, you cannot be under a sink and answer the phone at the same time. That gap is what Clara closes, including calls that come in at 9 at night.

A normal Sunday evening in Reno

It is Sunday night and a toilet is overflowing in a house in Sparks. It is the only bathroom and the family does not know what to do. They call your number. Clara answers, asks what is happening, where in the house, and whether water is still running. If it is, she helps them close the main shut-off valve or the valve behind the toilet and tells them to stay away from water near outlets. Then she checks your calendar, finds the first free slot, reads back the date and address and asks for confirmation. You get a call with the summary, saved as a lead in the built-in CRM. The next morning you already know the problem, the address and whether it was urgent. The same goes for calls from Sun Valley or Spanish Springs.

• A summary of the problem in your language, saved as a lead in the built-in CRM
• The caller's name and address already verified
• The visit date and time already booked in your calendar
• An immediate phone alert, with the option to transfer urgent calls to you

How many people speak Spanish in Reno?

According to the Census, 39,452 people aged 5 and older speak Spanish at home in Reno (15.2%). And 5.4% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 25.8% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $548,300
• Owner-occupied homes: 49.8%
• Median year built: 1990
• Households: 114,322

With a median build year of 1990 and about half of homes owner-occupied, many calls will come from older houses dealing with pipes, water heaters and drains.