AI receptionist for plumbers in Hillsboro, Oregon

A normal day in Hillsboro

It is the Friday after Thanksgiving. The family finished dinner, grease and food went down the kitchen drain, and now the water is not going down. It is 7:40 at night. You are on a job in Aloha with your hands full, and the phone keeps ringing. A homeowner near Orenco asks if you can come tonight. Without Clara, that call goes to voicemail and is gone. With Clara, the call is answered, she asks where the water is and whether it is still rising, explains that a backed-up drain needs a visit, books the first open slot on your calendar and sends the alert to your phone.

What local homes mean for these calls

Most homes in Hillsboro were built in the late twentieth century, and about half of residents own the place they live in. That means many calls come from owners who want a problem fixed before it becomes damage: an old water heater that drips, a pipe that froze in January, a slow drain in a family home. An owner who calls at night expects someone to answer and tell them what to do now. Clara takes that moment and leaves the visit booked for you.

How a call goes with Clara

How many people speak Spanish in Hillsboro?

According to the Census, 16,878 people aged 5 and older speak Spanish at home in Hillsboro (16.5%). And 6.4% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 25.8% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $521,100
• Owner-occupied homes: 50.2%
• Median year built: 1997
• Households: 42,145

With homes that are mostly from the late 1990s and many owner-occupied, calls about leaks, water heaters and drains come in at any hour, and Clara answers every one.