AI receptionist for plumbers in Fullerton, California

A normal day in Fullerton

It is Christmas Eve. The house is full of family in Fullerton, near Brea Mall, and the water heater stops making hot water. The woman calling is in the kitchen with guests and worries the cold water will run out before dinner. Her phone is in her hand, and she is about to call another company.

Your phone rings while you are working in a home in La Habra. Your hands are full, so you cannot answer. Clara picks up, asks whether water is still running, and if it is, walks the caller through closing the cold water valve on the heater. Then she asks for her name, the address and the day she can have a plumber. Clara checks your calendar, reads back the date and address, and asks for confirmation. You get a notice on your phone with a summary.

What the age of Fullerton homes means for these calls

Many homes in Fullerton were built decades ago, and the median build year is 1969. In homes that age, supply pipes, water heaters and drain lines fail more often, so the calls are often urgent. About half of homes are owner-occupied, so the caller is usually the owner who wants a fast answer and does not want to wait for someone to pick up.

How a call goes with Clara

How many people speak Spanish in Fullerton?

According to the Census, 34,709 people aged 5 and older speak Spanish at home in Fullerton (26.1%). And 8.3% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 40.3% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $902,600
• Owner-occupied homes: 51.8%
• Median year built: 1969
• Households: 48,117

With homes from the late 1960s and many owners, plumbing emergencies come at any hour, and Clara can take them while you stay on the job.