Waco, TX
AI receptionist for heating and air conditioning companies in Waco
Waco has 147,788 residents, and 30.6% are Hispanic, so many calls about a dead furnace or broken AC come in Spanish, often after hours. A missed call usually goes to the next company on the list.
Short answer
Yes. AquiVoz gives Waco HVAC companies Clara, an AI receptionist who answers the phone 24/7 in English, Spanish or Portuguese. She verifies the caller's name and address, books the technician visit into your calendar, and notifies you right away. Urgent calls can be transferred to you.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
147,788
residents
30.6%
of residents are Hispanic
20.4%
speak Spanish at home
1979
median year homes were built
Why answering in the caller's language matters in Waco
In McLennan County, 20.4% of people speak Spanish at home, so a Waco caller may be more comfortable in Spanish than in English. If the first words are hard to follow, many people hang up and call the next company. Clara opens in English, asks which language the caller prefers, and keeps the conversation in that language.
A normal day with Clara in Waco
It is 6:40 in the morning in Waco, and a thermostat in a house near Bellmead reads 85 degrees and climbing. The homeowner calls before your crew leaves the yard. Clara asks what is wrong, whether it is a central system or a heat pump, and whether a baby or an elderly person lives there. There is no gas smell or alarm, so she offers the first open slot, confirms the date and address, and leaves you a summary. Your technician is already driving toward Hewitt and never had to answer that call from the truck.
What Clara does for your HVAC company
Books the visit
Checks open slots in your calendar, reads back the date and address, and asks for confirmation before closing the booking.
Saves every caller as a lead
Each caller is logged in a simple built-in CRM with a summary translated into your language.
Notifies you or transfers the call
You get a phone notification right away. Emergencies, like no heat with a vulnerable person at home, can be transferred to you.
How many people speak Spanish in Waco?
According to the Census, 27,298 people aged 5 and older speak Spanish at home in Waco (20.4%). And 13.2% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 30.6% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $221,700
- Owner-occupied homes: 49.4%
- Median year built: 1979
- Households: 53,906
With a median build year of 1979 and about half of homes owner-occupied, many calls will come from older systems that fail suddenly.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Do you offer a local Waco number with the 254 area code?+
Yes. You can get a local 254 number or forward your current number to Clara. Clara answers every call without extra steps from you.
Do you cover callers in Hewitt and Robinson?+
Yes. Clara can take calls and book visits for customers in Hewitt, about 12 km away, and Robinson, about 13 km away, as well as Waco and Bellmead.
What happens if someone calls at night with no heat in winter?+
Clara answers at any hour. If a vulnerable person is at home, she flags the call as urgent, offers the earliest slot, and can transfer the call to your phone.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month