Pomona, CA
AI receptionist for HVAC companies in Pomona, California
In Pomona, about 54% of homes speak Spanish at home, so many HVAC calls come in Spanish as well as English. When nobody picks up a heating or AC call in a hot or cold week, that customer calls the next company on the list.
Short answer
Yes, AquiVoz offers an AI receptionist named Clara for HVAC companies in Pomona, California. Clara answers your phone 24/7 in English, Spanish or Portuguese, books the technician visit into your calendar and notifies you right away when a call is urgent.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
147,807
residents
71.8%
of residents are Hispanic
54.1%
speak Spanish at home
1967
median year homes were built
A normal day with a 9 pm call in Pomona
It is a weekday in July, 9 pm, in Pomona. A homeowner near Phillips Ranch calls because water is dripping from the indoor AC unit and staining the hallway ceiling. You are at home with your phone on silent, and it is not your on-call shift. Without a receptionist, that call goes unanswered and tomorrow the customer has already booked a company from Montclair or San Dimas.
With Clara, the call is answered on the first ring. Clara asks what is wrong, what type of system it is, roughly how old it is, and whether a baby, an elderly person or someone sick is in the home. She then checks your calendar, offers the first free slot for the technician and reads back the date and address before hanging up. You get a summary on your phone, and the call is saved as a lead in your built-in CRM.
What Pomona's homes mean for these calls
Many homes in Pomona were built in the late 1960s, so older furnaces and central AC systems are common. That makes calls about leaks, noises and furnaces that won't ignite frequent, and callers want to know when someone is coming. Around half of the homes are owner-occupied, so the person calling is usually the one who approves the repair. Clara captures those details in the same call so you arrive prepared.
How a call goes with Clara, step by step
Answers on the first ring
Clara greets the caller, asks the preferred language and continues in that language.
Sorts the problem
She asks what is happening, the system type, its age and whether vulnerable people are home. If there is a gas smell or a carbon monoxide alarm, she tells the caller to leave and call 911 first.
Books and confirms
She checks your open slots, reads the date and address back and asks for confirmation before ending the call.
How many people speak Spanish in Pomona?
According to the Census, 75,293 people aged 5 and older speak Spanish at home in Pomona (54.1%). And 20.6% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 71.8% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $593,800
- Owner-occupied homes: 54%
- Median year built: 1967
- Households: 42,623
With homes built in the late 1960s and aging systems, many calls are leaks or failures that cannot wait, and Clara flags the urgent ones on the spot.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Does Clara use a local phone number for Pomona?+
Yes. You can keep your current number by forwarding it to Clara, or get a local number. Pomona customers call your company's number and Clara answers on your behalf.
Can Clara take calls from Montclair or San Dimas?+
Yes. Clara answers any call that comes to your number, including callers from nearby places such as Montclair, La Verne, San Dimas or Diamond Bar, as long as they are inside your service area.
What happens with emergency calls at night in Pomona?+
Clara answers at any hour. She flags a furnace that gives no heat in freezing weather or an AC that gives no cooling in extreme heat with vulnerable people in the home as urgent, and can transfer the call to you right away.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month