New York, NY
AI receptionist for HVAC companies in New York
In New York, heating and cooling calls often come in at night or on weekends. If nobody picks up, the customer calls the next company on the list.
Short answer
Yes, there is an AI receptionist for HVAC companies in New York. Clara, from AquiVoz, answers your phone 24/7 in English, Spanish or Portuguese, books the technician visit into your calendar and notifies you right away. You can try it free for 14 days or 100 minutes, with no card.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
8,584,629
residents
28.5%
of residents are Hispanic
22.6%
speak Spanish at home
1952
median year homes were built
A normal day for your New York HVAC company
On a freezing January night in New York, a furnace in a Queens home stops heating. The caller is the daughter, because her elderly mother lives alone and is cold. It is 11:40 at night. Your crew is on a job in Brooklyn and nobody answers. The call goes to Clara. She asks what is wrong, what kind of system it is, roughly how old it is, and whether a baby, an elderly person or someone sick is in the home. Because an older person is without heat in the cold, Clara flags the call as urgent. She offers the earliest free slot in your calendar, confirms the name and address, and transfers the call if you ask. By morning you have the alert, the summary in your language and the visit already booked. The same happens with an AC that stops cooling during a heat wave in Manhattan or Staten Island.
What New York homes mean for these calls
Many homes in New York are old. The median build year is around 1952, so there are many aging gas furnaces and heating systems that have gone years without a checkup. That makes calls about noise, smells or water coming from the unit very common. Clara asks for the age and system type (furnace, heat pump, central AC or mini-split) so the technician arrives with the right information. If there is a gas smell or a carbon monoxide alarm, Clara tells the caller to leave the home and call 911 or the gas company from outside. She only continues once the caller is safe.
How a call goes with Clara, step by step
Clara answers on the first ring
She introduces herself, asks which language the caller prefers, and handles English, Spanish or Portuguese.
Clara gathers the problem details
She asks what is happening, the system type and age, and whether anyone vulnerable is home. She verifies name and address.
Clara books the visit and alerts you
She checks free slots in your calendar, reads back the date and address to confirm, and notifies you by phone at once.
How many people speak Spanish in New York?
According to the Census, 1,810,363 people aged 5 and older speak Spanish at home in New York (22.6%). And 10.5% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 28.5% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $777,600
- Owner-occupied homes: 32.8%
- Median year built: 1952
- Households: 3,334,088
With older homes and many aging systems across New York, Clara collects the unit's age and symptoms from the first call so your technician knows what to bring.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Can I get a local New York phone number for my HVAC company?+
Yes. You can keep your current number and forward it to Clara, or get a local New York number. Clara answers either way.
Does Clara take calls from nearby Hoboken or Jersey City?+
Clara handles calls for the service area you set up. If you include nearby places like Hoboken or Jersey City, she will take those calls too.
What happens with an emergency call at night in New York?+
Clara answers 24/7. If the call is urgent, such as no heat with an elderly person home, she flags it, offers the earliest slot and can transfer the call to you.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month