New Haven, CT
AI receptionist for heating and air conditioning companies in New Haven, Connecticut
New Haven has a lot of older homes, and furnaces and AC units fail on the worst days. A missed call at 7 a.m. is a job that goes to the next company on the list.
Short answer
Yes, AquiVoz gives New Haven HVAC companies Clara, an AI receptionist who answers the phone 24/7. Clara speaks English, Spanish and Portuguese, asks what is wrong, verifies the caller's name and address, and books the visit into your calendar. She notifies you right away, and urgent calls can be transferred to you.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
138,774
residents
31.0%
of residents are Hispanic
23.7%
speak Spanish at home
1954
median year homes were built
A normal day in New Haven
It is 6:45 a.m. in New Haven. Your crew is already driving toward West Haven, and at a home near Yale the thermostat reads 85 degrees and the AC will not start. The homeowner calls your number, nobody answers, and she calls the next company on her list. With Clara, the call is picked up on the first ring. She asks what is happening, whether the system is a furnace, a heat pump or a mini-split, and whether a baby, an elderly person or someone sick is in the house. If she hears vulnerable people in extreme heat, she flags the call as urgent, finds the earliest open slot and alerts you on the phone.
What the age of New Haven homes means for these calls
Many homes in New Haven were built decades ago, and the calls show it: old systems, furnaces that stop working in the middle of winter and AC units that make strange noises in summer. Many of these homes are rented, so the person calling is not always the owner and needs Clara to take the name, address and problem correctly. Clara logs everything in the built-in CRM, so you do not have to ask again and can send the technician with the full picture.
How a call with Clara works, step by step
She answers on the first ring
Clara opens in English and asks which language the caller prefers, then continues in that language.
She understands the problem
She asks if there is no heat, no cooling, noise, a smell or water coming from the unit, the type of system and its rough age.
She books the visit
She checks your free slots, reads back the date and address, asks for confirmation and saves the call as a lead with a summary in your language.
If there is a gas smell or a carbon monoxide alarm sounds, Clara tells the caller to leave the house, not to touch switches or the thermostat, and to call 911 or the gas company from outside.
How many people speak Spanish in New Haven?
According to the Census, 29,968 people aged 5 and older speak Spanish at home in New Haven (23.7%). And 9.4% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 31% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $287,100
- Owner-occupied homes: 28.4%
- Median year built: 1954
- Households: 54,773
Older New Haven homes bring calls from aging systems and renters who need the details taken right the first time.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Do you have a local New Haven phone number?+
Yes. You can keep your current number by forwarding it to Clara, or get a new local number in the New Haven area.
Do you cover West Haven or East Haven as well as New Haven?+
Yes, Clara can book visits in the areas you set up, including nearby towns such as West Haven, East Haven, Orange and North Haven.
What happens if someone calls at night with an emergency?+
Clara answers at any hour. If the call is urgent, such as no heat with a baby at home, she marks it as a priority and can transfer the call to your phone.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month