AI receptionist for HVAC companies in Lowell

What a missed call costs your company

If your tech is in a Lowell basement with the furnace open and your phone rings, the call goes to voicemail. Most callers don't leave a message; they call the next company on the list. For a small HVAC company, one unanswered AC call can be the best job of the week. With Clara, the call gets answered, saved as a lead, and you get a notice while you keep working.

A normal hot Saturday in June

It is Saturday afternoon, the heat is up, and people in Lowell start calling when the air inside stops cooling. A homeowner from Chelmsford, just down the road from Lowell, has a 15-year-old central AC and asks about a new system. Clara does not quote prices on the phone. She asks what is wrong, what type of system it is and roughly how old, and whether a baby, an elderly person or someone sick lives there. Then she checks your calendar, offers the first free slot for the estimate visit, confirms the name and address, and leaves a summary in your inbox. You stay on your current jobs in Lowell, and no lead slips away.

What you get after each call

• A lead saved in AquiVoz's simple built-in CRM, with the summary translated into your language.
• The visit booked in your calendar, with the date, time and address confirmed.
• An immediate phone notice so you know who called and what they need.
• One-tap SMS confirmation sent from your own phone, only with the customer's consent.

How many people speak Spanish in Lowell?

According to the Census, 15,116 people aged 5 and older speak Spanish at home in Lowell (13.6%). And 6.3% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 20% of residents are Hispanic or Latino.

Homes in the city

• Median home value: $429,200
• Owner-occupied homes: 43.2%
• Median year built: 1953
• Households: 43,183

With about 43,183 households and a median home built in 1953, many calls will be about older systems that need repair or replacement, so Clara has to handle those calls well.