Des Moines, IA
AI receptionist for HVAC companies in Des Moines
Des Moines has about 212,086 residents and more than 90,000 households, and many of them call for heat or cooling during the first cold snap or heat wave. When your crew is out on a job, the phone still needs someone to answer.
Short answer
Yes, AquiVoz offers an AI receptionist named Clara for heating and air conditioning companies in Des Moines. Clara answers 24/7 in English, Spanish or Portuguese, books the technician visit into your calendar, and notifies you by phone right away. Urgent calls such as a gas smell are flagged and can be transferred to you.
Updated November 2, 2026
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month
212,086
residents
16.3%
of residents are Hispanic
11.5%
speak Spanish at home
1961
median year homes were built
What a missed call costs a small HVAC company in Des Moines
When a furnace quits on a January night, the homeowner calls the first company that picks up. If your phone rings while you are under a crawl space on the east side of Des Moines, that caller usually does not leave a message. Many homes here were built around 1961, so heating and cooling failures show up suddenly, and people want a company that answers now. Each unanswered call is a job that goes to a competitor.
A normal day with Clara
It is a holiday weekend and a homeowner from Pleasant Hill calls because the house smells like gas near the furnace. Clara tells her to leave the house, not touch switches or the thermostat, and call 911 or the gas company from outside. Once the caller confirms she is safe, Clara takes her name, address and system type, and flags the call as urgent. You get a phone alert right away and decide whether to take the call. Later, a customer in Norwalk asks for a Monday visit, and Clara checks your open slots, reads back the date and address, and asks for confirmation before booking.
What you get after every call
- A lead saved in the built-in CRM, with the caller's name and address verified.
- A call summary translated into the language you choose.
- An immediate phone notice to you, or a transfer if the call is urgent.
- A one-tap SMS confirmation sent from your own phone, only with the customer's consent.
How many people speak Spanish in Des Moines?
According to the Census, 22,907 people aged 5 and older speak Spanish at home in Des Moines (11.5%). And 5.3% of the population speaks Spanish and English less than very well: for them, a call answered only in English is often a lost call. Overall, 16.3% of residents are Hispanic or Latino.
Homes in the city
- Median home value: $194,700
- Owner-occupied homes: 60.5%
- Median year built: 1961
- Households: 90,105
With about 60.5% of homes owner-occupied and a median build year of 1961, many callers will be homeowners with older systems who need a visit soon.
What Clara does in an emergency
AquiVoz
Clear price, no surprises
$999/yr $3,588
Works out to $83.25 a month · 72% off
Or $299/mo with no contract.
- Answers 24/7 in English, Spanish and Portuguese
- Books the technician visit on your calendar
- Asks the problem, the system type and who is at home
- Alerts you to emergencies right away
- $0.20/min overage with a cap you set
Frequently asked questions
Do you have a local phone number in Des Moines?+
Yes. You can keep your current number by forwarding it to Clara, or get a new local number.
Do you cover Pleasant Hill or Norwalk?+
Clara takes calls for customers in Pleasant Hill, Norwalk, Altoona and West Des Moines, and books visits in those areas.
What happens with an emergency at night?+
Clara answers 24/7. Emergencies such as no heat with a vulnerable person at home are flagged as urgent and can be transferred to you.
Stop sending "no heat" calls to the next HVAC company
Clara answers in English and Spanish around the clock, asks what is wrong and what system they have, books the tech visit and sends the lead to your phone.
$999/yr (works out to $83/mo) or $299/mo · 1,000 minutes a month